FAQ's
Got questions? We’ve got answers – or at least, we hope we do.
Collapsible content
Size Chart
See our Size Chart here.
Order Processing Times
We make every product to order. From order placement production usually takes 2-3 working days. If you haven't received your tracking within 4 working days please drop us an email at oipunter@punterspolitics.com
Shipping Time Frames
We ship Australia wide from QLD. For metro areas shipping is usually 2-4 days, WA and regional is usually 5-7 days. If you haven't received your order, and have had no tracking updates for 5 working days please reach out at oipunter@punterspolitics.com so we can investigate.
Exchanges
To organise an exchange please contact oipunter@punterspolitics.com with your order number and preferred size.
Please note the customer is responsible for all return shipping charges.
Received a Damaged Item
Gutted, sometimes it happens though! If your item has been damaged in transport, or seems to have a production error, please send pictures of the issue within 48h of receipt to oipunter@punterspolitics.com and we will assist you.
Lost Package
If you have not received your order and the tracking has had no updates for 7 days please reach out to oipunter@punterspolitics.com and we get this sorted.
My order Returned to Sender (RTS)
If your order gets returned to us (incorrect address, or didn't collect from depo) we can reship it to you. Please contact oipunter@punterspolitics.com to let us know. There is a fee of $14.99 for this, this covers the cost to reprocess and reship the item.
If we do not hear from you we will refund the cost of the item minus the return to sender fee of $12.
Still got a Question?
Shoot us an email at oipunter@punterspolitics.com